Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company name)
- Billing information (credit card details, billing address)
- Google Ads account data you connect to our service
- Click event data processed through our fraud detection system
- Communication data when you contact our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and administrative messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf
- Payment processors to complete transactions
- Legal authorities when required by law
- Business partners with your consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Click event data is retained according to your subscription plan's retention period (30-365 days).
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our Service
- Improve our Service and user experience
- Detect fraud and abuse
8. Third-Party Services
Our Service may integrate with third-party services such as Google Ads. These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@clickzolo.com