Refund policy
Clear expectations for Clickzolo trials, subscription cancellations, billing disputes, and refund review requests.
Last updated March 2026
Trials before billing
Every new Clickzolo workspace starts with a 3-day trial. Customers can evaluate the platform before the first paid billing cycle begins.
When subscription cancellation takes effect
If you cancel an active subscription, the cancellation is scheduled for the end of the current billing period. Your workspace stays active until that date unless the trial is ended before a paid cycle begins.
Refund eligibility
Refund requests are reviewed case by case for duplicate charges, accidental renewals, and billing errors. We do not guarantee refunds for partial usage or completed billing periods where the service remained available and active.
How to request a refund
Email billing@clickzolo.com with your workspace name, billing email, invoice or charge details, and a short explanation of the issue. Our team will review the request and respond with the next step.
Billing support contact
For refund reviews or invoice questions, contact billing@clickzolo.com. Include the workspace name and the charge date so we can review the request quickly.